Ed-IT 

ABOUT
Just Ed IT... and be in control!
With over 20 years’ experience in IT covering most aspects of a normal day to day business as well as other more bespoke areas we at Ed-IT are here to help. We offer a friendly, highly skilled, professional, and efficient service. Any Microsoft services such as email, Office 365, general IT support are our bread-and-butter offerings. Other more bespoke areas such as IT Security services, Public Domain Name Service (DNS) management, one off projects, we are there to help. We plan and guide you through the minefields of the unknown. We aim to demystify IT by speaking in non-technical terminology to help you better understand what it is that’s being done and the effects it will have on your business. 

We have lots of experience in high pressure and sensitive environments such banking, science, public and private sector industries ranging from Accountancy to Travel, charity to banking and fitness to events we will provide a service that will more than meet your expectations with a high focus on customer satisfaction and quick response times. 

We have three levels of support to fit your requirements, Ad-Hoc, Semi-Managed and Fully Managed. We also offer a contracting service for those one-off projects that need that extra bit expertise that is not in house. 

  • IT Security
  • Risk Management
  • Security Awareness Programs
  • Office 365
  • Helpdesk
  • Data Backup
  • Cloud Support
  • Project Management
  • Virtualisation
  • Email 
  • Active Directory
  • Servers
  • Windows Update Services
  • WWW Domain Services
  • SSL Certificate Management
  • Networking
  • Network Cabling
Server Support
Supporting all versions of the Microsoft Server family and the services offered (Active Directory, Group Policy etc), we have the skills you need to work hassle free and smoothly. 

We also like Apple and Linux!
IT Helpdesk Support
Our Friendly and supportive staff aim to resolve any issues you have within an agreed Service Level Agreement and will always be there to meet your needs.  Just a call away the helpdesk provides a remote access solution to give you that instant response your staff deserve and your business needs.
Infrastructure
Our infrastructure support team offer a monitoring and rapid response policy to meet your business needs and ensure downtime is kept to minimum. We run an incident management process to ensure that any major incidents are dealt with quickly and with the appropriate response.






Just Ed IT it!
Services
Server Support
Windows server (All Supported Versions)
Office 365
DNS/DHCP/Group Policy/Printer/Proxy
Exchange server 2007 - 2016 / 365
DFS/DFSr
SCCM
Active Directory
Hyper-V 2012 - Current
WSUS 2008 -Current
And Lots More!


Helpdesk
Only a telephone call or email away our friendly staff are are ready to respond to your needs.  With instant remote support using our specialised secure software and expert advice at your finger tips you can be assured of a speedy and efficient response to any request.  Using the latest ticketing software and detailed documentation we are sure you will be satisified with the level of professionalism and experience.
Call on 0131 463 ED-IT


Infrastructure 
Office 365 
Domain Services
Teams
Network
Wifi
Virtual Infrastructure
Monitoring
Telephony
Purchasing
Internet Connectivity
Backups

IT Security
Logging (ELK Stack / SIEM)
Firewall
Antivirus / Data Loss Prevention
Security Awareness Program
SSL Certificate Management
Antispam
Vulnerability Scaning
Email Protection (Phishing/Spam/Malware)
Full Disk Encryption (MBAM)
Access Control Management
CCTV
Patching
Monitoring
Third Party Management
When issues arrise it can be difficult to explain the problems you are facing or getting the vendor support team to react quickly.

This is where we can add value to our service by handling any issues you may have directly and managing these issues as problem tickets when required you can be assured of a resolution in a timely manour. 




Consuiltancy / Contracting

We are availble for consultancy on any one off projects you may have in mind.  Feel free to contact us for more infomation.

We also offer an installation of the Elastic Logstash Kibana (ELK) stack which is a solution for a NO cost SIEM / Logging offering.  The only cost is the infrastructure and management.

CPI compliance service


NEWS
Ed-IT ponders go live date
This is a long term goal to run a successful IT company where I can provide an excellent service and build a good working relationship with clients in what I am sure will be exciting and rewarding endevour.
Ed-IT offers Office 365 services
Ed-IT is proud to announce a new service where we can take your domain and make it part of the office 365 cloud environment. You would be able to own such features as Exchange Online, Sharepoint, Teams, planner and more.  Just ask for more details.
IT Security... Need a SIEM?  I can do that!
Excited to announce that as part of our service we can install a  free basic Security Information and Event Management (SIEM) tool to help detect unwanted activity to your network.  the National Cyber Security Centre have developed  an open source tool that will allow us to monitor and protect your assets.  Ask for more details.
CONTACT
Want to know more? You can contact us by using the below form.
CONTACT ADDRESS

support@ed-it.org

Tel : 0131 463 3348

Corstorphine - Edinburgh

We operate in the entirety of the central belt and are flexible on other locations.
send
www.ed-it.org